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State Contact Information for Online Students

The U.S. Department of Education requires disclosure to consumers residing in all states. The list below provides the student complaint agency and state authorization (SA) liaison's contact information for all 50 states, the District of Columbia, and Puerto Rico. It should not be construed as informative of agency regulation, where an institution is licensed or in which states an institution is required to be licensed. 

Alabama

State Contact Information
Alabama Commission on Higher Education P.O. Box 302000 Montgomery AL 36130 334-242-1998 ron.leonard@ache.edu Alabama Complaint Process
Dr. Jim Conely P.O. Box 302000 Montgomery AL 36130 334.242.2235 jim.conely@ache.edu Alabama SA Website

Alaska

State Contact Information
Alaska Commission on Postsecondary Education PO Box 110505  Juneau AK 99811 800-441-2962 EED.ACPE-IA@alaska.gov Alaska Complaint Process
Tyler Eggen P.O. Box 110505 Juneau AK 99811 907.465.6741 tyler.eggen@alaska.gov Alaska SA Website

Arizona

State Contact Information
Arizona SARA Council 2323 W. 14th St. Tempe AZ 85281 480.517.8226  ldueck.azsara@riosalado.edu Arizona Complaint Process
Lanna Dueck 2323 W. 14th St. Tempe AZ 85281 480.517.8226  ldueck.azsara@riosalado.edu Arizona SA Website

Arkansas

State Contact Information
Arkansas Division of Higher Education 101 East Capitol Avenue, Suite 300 Little Rock AR 72201 501.371.2060 alana.colburn@adhe.edu Arkansas Complaint Process
Alana Colburn 101 East Capitol Avenue, Suite 300 Little Rock AR 72201 501.371.2060 alana.colburn@adhe.edu Arkansas SA Website

California

State Contact Information
California Department of Consumer Affairs 1625 North Market Blvd., Suite N-112 Sacramento CA 95834 (833) 942-1120 veronica.harms@dca.ca.gov California Complaint Process
Veronica Harms 1625 North Market Blvd., Suite N 112 Sacramento CA 95834 (916) 574-8170 veronica.harms@dca.ca.gov California Department of Higher Education

Colorado

State Contact Information
Colorado Department of Higher Education 1600 Broadway, Suite 1600 Denver CO 80202 303.866.4209 heather.delange@dhe.state.co.us Colorado Complaint Process
Heather Delange 1600 Broadway, Suite 2200 Denver CO 80202 303.862.3005 heather.delange@dhe.state.co.us Colorado SA Website

Connecticut

State Contact Information
Connecticut Office of Higher Education 450 Columbus Boulevard, Suite 707 Hartford CT 6103  800-842-0229 ohe.osa@ct.gov Connecticut Complaint Process
Sean Seepersad 450 Columbus Boulevard, Suite 707 Hartford CT 6103 860.947.1837 sean.seepersad@ct.gov Connecticut SA Website

Delaware

State Contact Information
Delaware Department of Education Higher Education Office 401 Federal Street, Suite 2 Dover DE 19901 302.735.4120 consumer.protection@state.de.us Delaware Complaint Process
Leigh Weldin 401 Federal Street, Suite 2 Dover DE 19901 302.735.4193  leigh.weldin@doe.k12.de.us Delaware SA Website

District of Columbia

State Contact Information
Office of the State Superintendent of Education, Higher Education Licensure Commission 1050 First St. NE, 5th Floor Washington DC 20002 202-727-6436 https://sboe.dc.gov/page/file-complaint District of Columbia Complaint Process
Terasita Edwards 1050 First St. NE, 5th Floor Washington DC 20002 202-654-6128 terasita.edwards@dc.gov District of Columbia SA Website

Florida

State Contact Information
Commission for Independent Education 325 W. Gaines Street, Suite 1414 Tallahassee FL 32399 850-245-3200 flsarainfo@fldoe.org Florida Complaint Process
Brady Lyon 325 West Gaines Street, Room 1414 Tallahassee FL 32399 850-245-3200 brady.lyon@fldoe.org Florida SA Website

Georgia

State Contact Information
Nonpublic Postsecondary Education Commission 2082 East Exchange Place, Suite 220 Tucker GA 30084 770-414-3300 gasara@gnpec.ga.gov Georgia Complaint Process
Magda Rivers 2082 East Exchange Place, Suite 220 Tucker GA 30084 (770) 414-3300 mrivers@gnpec.ga.gov Georgia SA Website

Hawaii

State Contact Information
Hawaii Postsecondary Education Authorization Program (HPEAP) Department of Commerce & Consumer Affairs P.O. Box 541 Honolulu HI 96809 808-586-7327 hpeap@dcca.hawaii.gov Hawaii Complaint Process
Jayson Horiuchi P.O. Box 541 Honolulu HI 96809 808.586.7327 hpeap@dcca.hawaii.gov Hawaii SA Website

Idaho

State Contact Information
Office of the State Board of Education, State Authorization Program Manager 650 West State Street 3rd Floor Boise ID 83702 208.332.1587 tamara.baysinger@osbe.idaho.gov Idaho Complaint Process
Tamara Baysinger 650 West State Street 3rd Floor Boise ID 83702 208.332.1587 tbaysinger@edu.idaho.gov Idaho SA Website

Illinois

State Contact Information
Illinois Board of Higher Education 1 N. Old State Capitol Plaza, Suite 333 Springfield IL 62701 217-782-2551 sara@ibhe.org Illinois Complaint Process
Nkechi Onwuameze, PhD 1 N. Old State Capitol Plaza, Suite 333 Springfield IL 62701 217.557.7382 sara@ibhe.org Illinois SA Website

Indiana

State Contact Information
Indiana Commission for Higher Education 101 West Ohio Street, Suite 300 Indianapolis IN 46204 317.232.1033 complaints@che.in.gov Indiana Complaint Process
Ross Miller 101 W. Ohio Street, Suite 300 Indianapolis IN 46204 317.232.1033 rmiller@che.in.gov Indiana SA Website

Iowa

State Contact Information
Bureau of Iowa College Aid 400 E 14th Street Des Moines IA 50319 877-272-4456 carolyn.small@iowa.gov Iowa Complaint Process
Lisa Pundt 400 E 14th Street Des Moines IA 50319 515-210-8563 lisa.pundt@iowa.gov Iowa SA Website

Kansas

State Contact Information
Kansas Board of Regents 1000 SW Jackson, Ste 520 Topeka KS 66612  785-430-4240 complaints@ksbor.org Kansas Complaint Process
Jennifer Armour 1000 SW Jackson, Suite 520 Topeka, KS 66612 785.430.4288 jarmour@ksbor.org  Kansas SA Website

Kentucky

State Contact Information
Kentucky Council on Postsecondary Education 100 Airport Road, Third Floor Frankfort KY 40601 502-573-1555 cpeconsumercomplaint@ky.gov Kentucky Complaint Process
Kathy Garrett 100 Airport Road, 2nd Floor Frankfort KY 40601 502.573.1555 kathy.garrett@ky.gov Kentucky SA Website 

Louisiana

State Contact Information
Louisiana Board of Regents P.O. Box 3677 Baton Rouge LA 70821 225.342.4253 ConsumerInfo@ag.louisiana.gov Louisiana Complaint Process
LeAnn Detillier P.O. Box 3677 Baton Rouge LA 70821 225.342.4253 leann.detillier@laregents.edu Louisiana SA Website

Maine

State Contact Information
Maine Department of Education, Office of Higher Education 23 State House Station Augusta ME 4333 207-624-6600 michael.t.perry@maine.gov Maine Complaint Process
Michael T. Perry 23 State House Station Augusta MA 4333 207-441-1718 michael.t.perry@maine.gov Maine SA Website

Maryland

State Contact Information
Maryland Attorney General, Consumer Protection Division 200 St. Paul Place Baltimore MD 21202 410-528-8662 consumer@oag.state.md.us Maryland Complaint Process
Alexandra Chaillou 217 East Redwood St., Suite 2100 Baltimore MD 21202 410-767-3293 alexandra.chaillou@maryland.gov Maryland SA Website

Massachusetts

State Contact Information
Massachusetts Department of Higher Education One Ashburton Place, Room 1401 Boston MA 2108 617-994-6950 mass.edu/forstufam/SA Website/SA Website.asp Massachusetts Complaint Process
Alex Nally One Ashburton Place, Room 1401 Boston MA 2108 617.994.6910 SARAInquiries@dhe.mass.edu Massachusetts SA Website

Michigan

State Contact Information
State of Michigan, Department of Labor and Economic Opportunity Employment & Training, Post-Secondary Schools P.O. Box 30805 Lansing MI 48933 517-241-6712 pss@michigan.gov Michigan Complaint Process
James R. Farhat P.O. Box 30805 Lansing MI 48933 517.256.8670 farhatj@michigan.gov Michigan SA Website

Minnesota

State Contact Information
Registration & Licensing, Office of Higher Education 1450 Energy Park Drive, Suite 350 St. Paul MN 55108 800-657-3866 kate.mccartan@state.mn.us Minnesota Complaint Process
Kate McCartan 1450 Energy Park Drive, Suite 350 St. Paul MN 55108 651-259-3912 kate.mccartan@state.mn.us Minnesota SA Website

Mississippi

State Contact Information
Mississippi Institutions of Higher Learning  3825 Ridgewood Road Jackson MS 39211 601-432-6198 srobinson@mississippi.edu Mississippi Complaint Process
Sheriece Robinson 3825 Ridgewood Road Jackson MS 39211 601-432-6336 srobinson@mississippi.edu Mississippi SA Website

Missouri

State Contact Information
Missouri Department of Higher Education & Workforce Development PO Box 1469 Jefferson City MO 65102 573-522-1377 joshua.fischer@dhewd.mo.gov Missouri Complaint Process
Joshua Fischer PO Box 1469 Jefferson City MO 65102 573.751.2361 joshua.fischer@dhewd.mo.gov Missouri SA Website

Montana

State Contact Information
Montana University System P.O. Box 203201 Helena MT 59602 406-449-9124 stateauthorization@montana.edu Montana Complaint Process
Joe Thiel P.O. Box 203201 Helena MT 59602 406-449-9134 jthiel@montana.edu Montana SA Website

Nebraska

State Contact Information
Nebraska’s Coordinating Commission for Postsecondary Education P.O. Box 95005 Lincoln NE 68509 402-471-2682 ago.consumer@nebraska.gov Nebraska Complaint Process
Kathleen L. Fimple, Ph.D. P.O. Box 95005 Lincoln NE 68509 402.471.0030 Kathleen.Fimple@nebraska.gov Nebraska SA Website

Nevada

State Contact Information
Nevada System of Higher Education 2601 Enterprise Road Reno NV 89512 702-486-7330 tcaserto@nshe.nevada.edu Nevada Complaint Process
Terina Caserto 2601 Enterprise Road Reno NV 89512 775-784-3442 tcaserto@nshe.nevada.edu Nevada SA Website

New Hampshire

State Contact Information
New Hampshire Department of Education 101 Pleasant Street Concord NH 3301 603-271-3494 nicholas.w.marks@doe.nh.gov New Hampshire (NH)
Nicholas W. Marks 101 Pleasant Street Concord NH 3301 603-271-0257 nicholas.w.marks@doe.nh.gov New Hampshire SA Website

New Jersey

State Contact Information
New Jersey Office of the Secretary of Higher Education PO Box 542 Trenton NJ 8625 609-292-4310 nj_che@che.state.nj.us New Jersey Complaint Process
Eric Taylor, Esq. 20 W. State St., Floor 4, PO Box 542 Trenton NJ 8625 609.984.3738 eric.taylor@oshe.nj.gov New Jersey SA Website

New Mexico

State Contact Information
New Mexico Higher Education Department 2048 Galisteo Street, Suite 4 Santa Fe NM 87505 505-476-8400 HigherEd.Info@state.nm.us New Mexico Complaint Process
Alicia Armijo 2044 Galisteo Street, Suite 4 Santa Fe NM 87505 505.476.8411 alicia.armijo@hed.nm.gov New Mexico SA Website

New York

State Contact Information
Office of College and University Evaluation, NY State Education Dept. 89 Washington Ave., Room 960 EBA Albany NY 12234 518-474-1551 ocueinfo@nysed.gov New York Complaint Process
Andrea Richards 89 Washington Avenue Albany NY 12234 518.474.1551 IHEauthorize@nysed.gov New York SA Website

North Carolina

State Contact Information
SARA North Carolina Director, NCSEAA P.O. Box 41349 Raleigh NC 27629 919-248-4667 complaint@saranc.org North Carolina Complaint Process
Terrence R. Scarborough, M.P.A. P.O. Box 14103 Research Triangle Park NC 27709 919.248.4660 terrence@saranc.org North Carolina SA Website

North Dakota

State Contact Information
North Dakota University System 600 E Boulevard Ave, Dept 215 Bismarck ND 58505 701-328-2960 stateauth@ndus.edu North Dakota Complaint Process
Claire Gunwall 600 E Boulevard Ave, Dept 215 Bismarck ND 58505 701-328-4140 claire.gunwall@ndus.edu North Dakota SA Website

Ohio

State Contact Information
Ohio Department of Higher Education 25 South Front Street Columbus OH 43215 614-466-6000 odhe-complaints@highered.ohio.gov Ohio Complaint Process
Matt Exline 25 South Front Street Columbus OH 43215 614.728.3095 mexline@highered.ohio.gov Ohio SA Website

Oklahoma

State Contact Information
Oklahoma State Regents for Higher Education 655 Research Pkwy, Suite 200 Oklahoma City OK 73104 405-221-9100 lwalker@osrhe.edu Oklahoma Complaint Process
Elizabeth Walker 655 Research Pkwy, Suite 200 Oklahoma City OK 73104 405.225.9154 lwalker@osrhe.edu Oklahoma SA Website

Oregon

State Contact Information
​Higher Education Coordinating Commission​ 3225 25th Street SE Salem OR 97302 503-378-5690 hecc.complaints@hecc.oregon.gov Oregon Complaint Process
Veronica Dujon 3225 25th Street SE Salem OR 97302 503-508-1790 veronica.dujon@hecc.oregon.gov Oregon SA Website

Pennsylvania

State Contact Information
Pennsylvania Department of Education, Division of Higher Education, Access, and Equity 607 South Drive, Floor 3E Harrisburg PA 17120 717-783-8228 ra-highereducation@pa.gov Pennsylvania Complaint Process
Gina Wetten 607 South Drive, Floor 3E Harrisburg PA 17120 717.265.7723 giwetten@pa.gov Pennsylvania SA Website

Puerto Rico

State Contact Information
Department of State's Office of Registration and Licensing of Educational Institutions PO Box 9023271 San Juan PR 902 787-722-2121 dnolasco@estado.pr.gov Puerto Rico Complaint Process
Damaris Nolasco PO Box 9023271 San Juan PR 902 787-722-2121 ext 3801 dnolasco@estado.pr.gov Puerto Rico SA Website

Rhode Island

State Contact Information
RI Office of the Postsecondary Commissioner 80 Washington Street, 2nd Floor Providence RI 2903 401-736-1100 jackie.xiong@riopc.edu Rhode Island Complaint Process
Rebecca Ryan 560 Jefferson Blvd. Warwick RI 2886 401-736-1164 rebecca.ryan@riopc.edu Rhode Island SA Website

South Carolina

State Contact Information
SC Commission on Higher Education Academic Affairs Attn: Student Complaint 1122 Lady Street, Suite 300 Columbia SC 29201 803-737-2260 submitcomplaint@che.sc.gov South Carolina Complaint Process
Argentini Anderson, Ph.D. 1122 Lady Street, Suite 400 Columbia SC 29201 803-737-2276 aanderson@che.sc.gov South Carolina SA Website

South Dakota

State Contact Information
South Dakota Board of Regents 306 East Capitol Avenue, Suite 200 Pierre SD 57501 605-773-3455 Katie.Hubbart@sdbor.edu South Dakota Complaint Process
Katie Hubbart 306 East Capitol Avenue, Suite 200 Pierre SD 57501 605.773.3455 Katie.Hubbart@sdbor.edu South Dakota SA Website

Tennessee

State Contact Information
TN Higher Education Commission 312 Rosa L. Parks Ave, 9th FL Nashville TN 37243 615-741-3605 thec.rcd@tn.gov Tennessee Complaint Process
Julie Woodruff 312 Rosa L. Parks Ave, 9th FL Nashville TN 37243 615.253.8857 julie.woodruff@tn.gov Tennessee SA Website

Texas

State Contact Information
Texas Higher Education Coordinating Board P.O. Box 12788 Austin TX 78711 512.427.6101 complaints@highered.texas.gov Texas Complaint Process
Cathie Maeyaert, J.D. P.O. Box 12788 Austin TX 78711 512-427-6527 cathie.maeyaert@highered.texas.gov Texas SA Website

Utah

State Contact Information
Utah Division of Consumer Protection, Attn Complaint Processor 160 East 300 South, 2nd Floor Salt Lake City UT 84114 801-530-6601 cgrua@ushe.edu Utah Complaint Process
Cynthia “Cyd” Grua 60 South 400 West Salt Lake City UT 84111 801-646-4768 cgrua@ushe.edu Utah SA Website

Vermont

State Contact Information
Vermont Agency of Education 1 National Life Drive, Davis 5th Floor Montpelier VT 5620 802-828-1130 aoe.edinfo@vermont.gov Vermont Complaint Process
Cassandra Ryan 1 National Life Drive, Davis 5th Floor Montpelier VT 5620 802-828-5535 cassandra.ryan@vermont.gov Vermont SA Website

Virginia

State Contact Information
State Council of Higher Education for Virginia 101 N. 14TH St., 10TH FL Richmond VA 23219 804-225-2600 DarleneDerricott@schev.edu Virginia Complaint Process
Darlene Derricott 101 N. 14th Street, 9th Floor Richmond VA 23219 804.225.2621 DarleneDerricott@schev.edu Virginia SA Website

Washington

State Contact Information
Washington Student Achievement Council P.O. Box 43430 Olympia WA 98504 360-753-7800 complaints@wsac.wa.gov Washington Complaint Process
Sam Loftin, J.D. P.O. Box 43430 Olympia WA 98504 360-485-1078 samL@wsac.wa.gov Washington SA Website

West Virginia

State Contact Information
WV Higher Education Policy Commission 2001 Union Carbide Drive, Building 2000 South Charleston WV 25303 304-558-0261 chancellor@wvhepc.edu West Virginia Complaint Process
Lucy Kefauver 1018 Kanawha Blvd East, Suite 700 Charleston WV 25301 304-205-6073 lucy.kefauver@wvhepc.edu West Virginia SA Website

Wisconsin

State Contact Information
Educational Approval Program P.O. Box 8366 Madison WI 53708 608-266-2112 DSPSEAP@wisconsin.gov Wisconsin Complaint Process
Paige Smith 780 Regent Street Madison WI 53715 608-265-2273 paige.smith@wisconsin.edu Wisconsin SA Website

Wyoming

State Contact Information
Wyoming Department of Education 122 W. 25th St. Suite E200 Cheyenne WY 82002 307-777-6210 elaine.marces@wyo.gov Wyoming Complaint Process
Rob Dennis 2300 Capitol Ave., 5th Floor, Suite B Cheyenne WY 82002 307.777.7013 rob.dennis@wyo.gov Wyoming SA Website

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Telephone: 336-256-0355
Toll Free: 1-888-498-6752
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Email: distance@ncat.edu

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