State Contact Information for Online Students

The U.S. Department of Education requires disclosure to consumers residing in all states. The list below provides the student complaint agency and state authorization (SA) liaison's contact information for all 50 states, the District of Columbia, and Puerto Rico. It should not be construed as informative of agency regulation, where an institution is licensed or in which states an institution is required to be licensed.

Alabama

State Contact Information
Alabama Commission on Higher Education	P.O. Box 302000	Montgomery	AL	36130	334-242-1998	ron.leonard@ache.edu	Alabama Complaint Process
Dr. Jim Conely	P.O. Box 302000	Montgomery	AL	36130	334.242.2235	jim.conely@ache.edu	Alabama SA Website

Alaska

State Contact Information
Alaska Commission on Postsecondary Education	PO Box 110505	Juneau	AK	99811	800-441-2962	EED.ACPE-IA@alaska.gov	Alaska Complaint Process
Tyler Eggen	P.O. Box 110505	Juneau	AK	99811	907.465.6741	tyler.eggen@alaska.gov	Alaska SA Website

Arizona

State Contact Information
Arizona SARA Council	2323 W. 14th St.	Tempe	AZ	85281	480.517.8226	ldueck.azsara@riosalado.edu	Arizona Complaint Process
Lanna Dueck	2323 W. 14th St.	Tempe	AZ	85281	480.517.8226	ldueck.azsara@riosalado.edu	Arizona SA Website

Arkansas

State Contact Information
Arkansas Division of Higher Education	101 East Capitol Avenue, Suite 300	Little Rock	AR	72201	501.371.2060	alana.colburn@adhe.edu	Arkansas Complaint Process
Alana Colburn	101 East Capitol Avenue, Suite 300	Little Rock	AR	72201	501.371.2060	alana.colburn@adhe.edu	Arkansas SA Website

California

State Contact Information
California Department of Consumer Affairs	1625 North Market Blvd., Suite N-112	Sacramento	CA	95834	(833) 942-1120	veronica.harms@dca.ca.gov	California Complaint Process
Veronica Harms	1625 North Market Blvd., Suite N 112	Sacramento	CA	95834	(916) 574-8170	veronica.harms@dca.ca.gov	California Department of Higher Education

Colorado

State Contact Information
Colorado Department of Higher Education	1600 Broadway, Suite 1600	Denver	CO	80202	303.866.4209	heather.delange@dhe.state.co.us	Colorado Complaint Process
Heather Delange	1600 Broadway, Suite 2200	Denver	CO	80202	303.862.3005	heather.delange@dhe.state.co.us	Colorado SA Website

Connecticut

State Contact Information
Connecticut Office of Higher Education	450 Columbus Boulevard, Suite 707	Hartford	CT	6103	800-842-0229	ohe.osa@ct.gov	Connecticut Complaint Process
Sean Seepersad	450 Columbus Boulevard, Suite 707	Hartford	CT	6103	860.947.1837	sean.seepersad@ct.gov	Connecticut SA Website

Delaware

State Contact Information
Delaware Department of Education Higher Education Office	401 Federal Street, Suite 2	Dover	DE	19901	302.735.4120	consumer.protection@state.de.us	Delaware Complaint Process
Leigh Weldin	401 Federal Street, Suite 2	Dover	DE	19901	302.735.4193	leigh.weldin@doe.k12.de.us	Delaware SA Website

District of Columbia

State Contact Information
Office of the State Superintendent of Education, Higher Education Licensure Commission	1050 First St. NE, 5th Floor	Washington	DC	20002	202-727-6436	https://sboe.dc.gov/page/file-complaint	District of Columbia Complaint Process
Terasita Edwards	1050 First St. NE, 5th Floor	Washington	DC	20002	202-654-6128	terasita.edwards@dc.gov	District of Columbia SA Website

Florida

State Contact Information
Commission for Independent Education	325 W. Gaines Street, Suite 1414	Tallahassee	FL	32399	850-245-3200	flsarainfo@fldoe.org	Florida Complaint Process
Brady Lyon	325 West Gaines Street, Room 1414	Tallahassee	FL	32399	850-245-3200	brady.lyon@fldoe.org	Florida SA Website

Georgia

State Contact Information
Nonpublic Postsecondary Education Commission	2082 East Exchange Place, Suite 220	Tucker	GA	30084	770-414-3300	gasara@gnpec.ga.gov	Georgia Complaint Process
Magda Rivers	2082 East Exchange Place, Suite 220	Tucker	GA	30084	(770) 414-3300	mrivers@gnpec.ga.gov	Georgia SA Website

Hawaii

State Contact Information
Hawaii Postsecondary Education Authorization Program (HPEAP) Department of Commerce & Consumer Affairs	P.O. Box 541	Honolulu	HI	96809	808-586-7327	hpeap@dcca.hawaii.gov	Hawaii Complaint Process
Jayson Horiuchi	P.O. Box 541	Honolulu	HI	96809	808.586.7327	hpeap@dcca.hawaii.gov	Hawaii SA Website

Idaho

State Contact Information
Office of the State Board of Education, State Authorization Program Manager	650 West State Street 3rd Floor	Boise	ID	83702	208.332.1587	tamara.baysinger@osbe.idaho.gov	Idaho Complaint Process
Tamara Baysinger	650 West State Street 3rd Floor	Boise	ID	83702	208.332.1587	tbaysinger@edu.idaho.gov	Idaho SA Website

Illinois

State Contact Information
Illinois Board of Higher Education	1 N. Old State Capitol Plaza, Suite 333	Springfield	IL	62701	217-782-2551	sara@ibhe.org	Illinois Complaint Process
Nkechi Onwuameze, PhD	1 N. Old State Capitol Plaza, Suite 333	Springfield	IL	62701	217.557.7382	sara@ibhe.org	Illinois SA Website

Indiana

State Contact Information
Indiana Commission for Higher Education	101 West Ohio Street, Suite 300	Indianapolis	IN	46204	317.232.1033	complaints@che.in.gov	Indiana Complaint Process
Ross Miller	101 W. Ohio Street, Suite 300	Indianapolis	IN	46204	317.232.1033	rmiller@che.in.gov	Indiana SA Website

Iowa

State Contact Information
Bureau of Iowa College Aid	400 E 14th Street	Des Moines	IA	50319	877-272-4456	carolyn.small@iowa.gov	Iowa Complaint Process
Lisa Pundt	400 E 14th Street	Des Moines	IA	50319	515-210-8563	lisa.pundt@iowa.gov	Iowa SA Website

Kansas

State Contact Information
Kansas Board of Regents	1000 SW Jackson, Ste 520	Topeka	KS	66612	785-430-4240	complaints@ksbor.org	Kansas Complaint Process
Jennifer Armour	1000 SW Jackson, Suite 520	Topeka,	KS	66612	785.430.4288	jarmour@ksbor.org	Kansas SA Website

Kentucky

State Contact Information
Kentucky Council on Postsecondary Education	100 Airport Road, Third Floor	Frankfort	KY	40601	502-573-1555	cpeconsumercomplaint@ky.gov	Kentucky Complaint Process
Kathy Garrett	100 Airport Road, 2nd Floor	Frankfort	KY	40601	502.573.1555	kathy.garrett@ky.gov	Kentucky SA Website

Louisiana

State Contact Information
Louisiana Board of Regents	P.O. Box 3677	Baton Rouge	LA	70821	225.342.4253	ConsumerInfo@ag.louisiana.gov	Louisiana Complaint Process
LeAnn Detillier	P.O. Box 3677	Baton Rouge	LA	70821	225.342.4253	leann.detillier@laregents.edu	Louisiana SA Website

Maine

State Contact Information
Maine Department of Education, Office of Higher Education	23 State House Station	Augusta	ME	4333	207-624-6600	michael.t.perry@maine.gov	Maine Complaint Process
Michael T. Perry	23 State House Station	Augusta	MA	4333	207-441-1718	michael.t.perry@maine.gov	Maine SA Website

Maryland

State Contact Information
Maryland Attorney General, Consumer Protection Division	200 St. Paul Place	Baltimore	MD	21202	410-528-8662	consumer@oag.state.md.us	Maryland Complaint Process
Alexandra Chaillou	217 East Redwood St., Suite 2100	Baltimore	MD	21202	410-767-3293	alexandra.chaillou@maryland.gov	Maryland SA Website

Massachusetts

State Contact Information
Massachusetts Department of Higher Education	One Ashburton Place, Room 1401	Boston	MA	2108	617-994-6950	mass.edu/forstufam/SA Website/SA Website.asp	Massachusetts Complaint Process
Alex Nally	One Ashburton Place, Room 1401	Boston	MA	2108	617.994.6910	SARAInquiries@dhe.mass.edu	Massachusetts SA Website

Michigan

State Contact Information
State of Michigan, Department of Labor and Economic Opportunity Employment & Training, Post-Secondary Schools	P.O. Box 30805	Lansing	MI	48933	517-241-6712	pss@michigan.gov	Michigan Complaint Process
James R. Farhat	P.O. Box 30805	Lansing	MI	48933	517.256.8670	farhatj@michigan.gov	Michigan SA Website

Minnesota

State Contact Information
Registration & Licensing, Office of Higher Education	1450 Energy Park Drive, Suite 350	St. Paul	MN	55108	800-657-3866	kate.mccartan@state.mn.us	Minnesota Complaint Process
Kate McCartan	1450 Energy Park Drive, Suite 350	St. Paul	MN	55108	651-259-3912	kate.mccartan@state.mn.us	Minnesota SA Website

Mississippi

State Contact Information
Mississippi Institutions of Higher Learning	3825 Ridgewood Road	Jackson	MS	39211	601-432-6198	srobinson@mississippi.edu	Mississippi Complaint Process
Sheriece Robinson	3825 Ridgewood Road	Jackson	MS	39211	601-432-6336	srobinson@mississippi.edu	Mississippi SA Website

Missouri

State Contact Information
Missouri Department of Higher Education & Workforce Development	PO Box 1469	Jefferson City	MO	65102	573-522-1377	joshua.fischer@dhewd.mo.gov	Missouri Complaint Process
Joshua Fischer	PO Box 1469	Jefferson City	MO	65102	573.751.2361	joshua.fischer@dhewd.mo.gov	Missouri SA Website

Montana

State Contact Information
Montana University System	P.O. Box 203201	Helena	MT	59602	406-449-9124	stateauthorization@montana.edu	Montana Complaint Process
Joe Thiel	P.O. Box 203201	Helena	MT	59602	406-449-9134	jthiel@montana.edu	Montana SA Website

Nebraska

State Contact Information
Nebraska’s Coordinating Commission for Postsecondary Education	P.O. Box 95005	Lincoln	NE	68509	402-471-2682	ago.consumer@nebraska.gov	Nebraska Complaint Process
Kathleen L. Fimple, Ph.D.	P.O. Box 95005	Lincoln	NE	68509	402.471.0030	Kathleen.Fimple@nebraska.gov	Nebraska SA Website

Nevada

State Contact Information
Nevada System of Higher Education	2601 Enterprise Road	Reno	NV	89512	702-486-7330	tcaserto@nshe.nevada.edu	Nevada Complaint Process
Terina Caserto	2601 Enterprise Road	Reno	NV	89512	775-784-3442	tcaserto@nshe.nevada.edu	Nevada SA Website

New Hampshire

State Contact Information
New Hampshire Department of Education	101 Pleasant Street	Concord	NH	3301	603-271-3494	nicholas.w.marks@doe.nh.gov	New Hampshire (NH)
Nicholas W. Marks	101 Pleasant Street	Concord	NH	3301	603-271-0257	nicholas.w.marks@doe.nh.gov	New Hampshire SA Website

New Jersey

State Contact Information
New Jersey Office of the Secretary of Higher Education	PO Box 542	Trenton	NJ	8625	609-292-4310	nj_che@che.state.nj.us	New Jersey Complaint Process
Eric Taylor, Esq.	20 W. State St., Floor 4, PO Box 542	Trenton	NJ	8625	609.984.3738	eric.taylor@oshe.nj.gov	New Jersey SA Website

New Mexico

State Contact Information
New Mexico Higher Education Department	2048 Galisteo Street, Suite 4	Santa Fe	NM	87505	505-476-8400	HigherEd.Info@state.nm.us	New Mexico Complaint Process
Alicia Armijo	2044 Galisteo Street, Suite 4	Santa Fe	NM	87505	505.476.8411	alicia.armijo@hed.nm.gov	New Mexico SA Website

New York

State Contact Information
Office of College and University Evaluation, NY State Education Dept.	89 Washington Ave., Room 960 EBA	Albany	NY	12234	518-474-1551	ocueinfo@nysed.gov	New York Complaint Process
Andrea Richards	89 Washington Avenue	Albany	NY	12234	518.474.1551	IHEauthorize@nysed.gov	New York SA Website

North Carolina

State Contact Information
SARA North Carolina Director, NCSEAA	P.O. Box 41349	Raleigh	NC	27629	919-248-4667	complaint@saranc.org	North Carolina Complaint Process
Terrence R. Scarborough, M.P.A.	P.O. Box 14103	Research Triangle Park	NC	27709	919.248.4660	terrence@saranc.org	North Carolina SA Website

North Dakota

State Contact Information
North Dakota University System	600 E Boulevard Ave, Dept 215	Bismarck	ND	58505	701-328-2960	stateauth@ndus.edu	North Dakota Complaint Process
Claire Gunwall	600 E Boulevard Ave, Dept 215	Bismarck	ND	58505	701-328-4140	claire.gunwall@ndus.edu	North Dakota SA Website

Ohio

State Contact Information
Ohio Department of Higher Education	25 South Front Street	Columbus	OH	43215	614-466-6000	odhe-complaints@highered.ohio.gov	Ohio Complaint Process
Matt Exline	25 South Front Street	Columbus	OH	43215	614.728.3095	mexline@highered.ohio.gov	Ohio SA Website

Oklahoma

State Contact Information
Oklahoma State Regents for Higher Education	655 Research Pkwy, Suite 200	Oklahoma City	OK	73104	405-221-9100	lwalker@osrhe.edu	Oklahoma Complaint Process
Elizabeth Walker	655 Research Pkwy, Suite 200	Oklahoma City	OK	73104	405.225.9154	lwalker@osrhe.edu	Oklahoma SA Website

Oregon

State Contact Information
Higher Education Coordinating Commission	3225 25th Street SE	Salem	OR	97302	503-378-5690	hecc.complaints@hecc.oregon.gov	Oregon Complaint Process
Veronica Dujon	3225 25th Street SE	Salem	OR	97302	503-508-1790	veronica.dujon@hecc.oregon.gov	Oregon SA Website

Pennsylvania

State Contact Information
Pennsylvania Department of Education, Division of Higher Education, Access, and Equity	607 South Drive, Floor 3E	Harrisburg	PA	17120	717-783-8228	ra-highereducation@pa.gov	Pennsylvania Complaint Process
Gina Wetten	607 South Drive, Floor 3E	Harrisburg	PA	17120	717.265.7723	giwetten@pa.gov	Pennsylvania SA Website

Puerto Rico

State Contact Information
Department of State's Office of Registration and Licensing of Educational Institutions	PO Box 9023271	San Juan	PR	902	787-722-2121	dnolasco@estado.pr.gov	Puerto Rico Complaint Process
Damaris Nolasco	PO Box 9023271	San Juan	PR	902	787-722-2121 ext 3801	dnolasco@estado.pr.gov	Puerto Rico SA Website

Rhode Island

State Contact Information
RI Office of the Postsecondary Commissioner	80 Washington Street, 2nd Floor	Providence	RI	2903	401-736-1100	jackie.xiong@riopc.edu	Rhode Island Complaint Process
Rebecca Ryan	560 Jefferson Blvd.	Warwick	RI	2886	401-736-1164	rebecca.ryan@riopc.edu	Rhode Island SA Website

South Carolina

State Contact Information
SC Commission on Higher Education Academic Affairs Attn: Student Complaint	1122 Lady Street, Suite 300	Columbia	SC	29201	803-737-2260	submitcomplaint@che.sc.gov	South Carolina Complaint Process
Argentini Anderson, Ph.D.	1122 Lady Street, Suite 400	Columbia	SC	29201	803-737-2276	aanderson@che.sc.gov	South Carolina SA Website

South Dakota

State Contact Information
South Dakota Board of Regents	306 East Capitol Avenue, Suite 200	Pierre	SD	57501	605-773-3455	Katie.Hubbart@sdbor.edu	South Dakota Complaint Process
Katie Hubbart	306 East Capitol Avenue, Suite 200	Pierre	SD	57501	605.773.3455	Katie.Hubbart@sdbor.edu	South Dakota SA Website

Tennessee

State Contact Information
TN Higher Education Commission	312 Rosa L. Parks Ave, 9th FL	Nashville	TN	37243	615-741-3605	thec.rcd@tn.gov	Tennessee Complaint Process
Julie Woodruff	312 Rosa L. Parks Ave, 9th FL	Nashville	TN	37243	615.253.8857	julie.woodruff@tn.gov	Tennessee SA Website

Texas

State Contact Information
Texas Higher Education Coordinating Board	P.O. Box 12788	Austin	TX	78711	512.427.6101	complaints@highered.texas.gov	Texas Complaint Process
Cathie Maeyaert, J.D.	P.O. Box 12788	Austin	TX	78711	512-427-6527	cathie.maeyaert@highered.texas.gov	Texas SA Website

Utah

State Contact Information
Utah Division of Consumer Protection, Attn Complaint Processor	160 East 300 South, 2nd Floor	Salt Lake City	UT	84114	801-530-6601	cgrua@ushe.edu	Utah Complaint Process
Cynthia “Cyd” Grua	60 South 400 West	Salt Lake City	UT	84111	801-646-4768	cgrua@ushe.edu	Utah SA Website

Vermont

State Contact Information
Vermont Agency of Education	1 National Life Drive, Davis 5th Floor	Montpelier	VT	5620	802-828-1130	aoe.edinfo@vermont.gov	Vermont Complaint Process
Cassandra Ryan	1 National Life Drive, Davis 5th Floor	Montpelier	VT	5620	802-828-5535	cassandra.ryan@vermont.gov	Vermont SA Website

Virginia

State Contact Information
State Council of Higher Education for Virginia	101 N. 14TH St., 10TH FL	Richmond	VA	23219	804-225-2600	DarleneDerricott@schev.edu	Virginia Complaint Process
Darlene Derricott	101 N. 14th Street, 9th Floor	Richmond	VA	23219	804.225.2621	DarleneDerricott@schev.edu	Virginia SA Website

Washington

State Contact Information
Washington Student Achievement Council	P.O. Box 43430	Olympia	WA	98504	360-753-7800	complaints@wsac.wa.gov	Washington Complaint Process
Sam Loftin, J.D.	P.O. Box 43430	Olympia	WA	98504	360-485-1078	samL@wsac.wa.gov	Washington SA Website

West Virginia

State Contact Information
WV Higher Education Policy Commission	2001 Union Carbide Drive, Building 2000	South Charleston	WV	25303	304-558-0261	chancellor@wvhepc.edu	West Virginia Complaint Process
Lucy Kefauver	1018 Kanawha Blvd East, Suite 700	Charleston	WV	25301	304-205-6073	lucy.kefauver@wvhepc.edu	West Virginia SA Website

Wisconsin

State Contact Information
Educational Approval Program	P.O. Box 8366	Madison	WI	53708	608-266-2112	DSPSEAP@wisconsin.gov	Wisconsin Complaint Process
Paige Smith	780 Regent Street	Madison	WI	53715	608-265-2273	paige.smith@wisconsin.edu	Wisconsin SA Website

Wyoming

State Contact Information
Wyoming Department of Education	122 W. 25th St. Suite E200	Cheyenne	WY	82002	307-777-6210	elaine.marces@wyo.gov	Wyoming Complaint Process
Rob Dennis	2300 Capitol Ave., 5th Floor, Suite B	Cheyenne	WY	82002	307.777.7013	rob.dennis@wyo.gov	Wyoming SA Website