- Distance Education Course & Program Offerings, Start Dates and Quality
- Tuition and Fees
- Academic Advisor, Banner IDs and Pin Numbers
- Registration and Withdrawal Processes
- Military Student Deployment Procedure
- Student Insurance Plan
- Textbooks
- Computer Recommendations
- Canvas and Course Access
- NCAT Active Directory Credentials (Aggie Google Mail)
- Free Copy of Office 365
- Student Support Resources
- Grades and Transcript Requests for Distance Education Course(s)
- Policies
- Why A&T ONLINE
- Online Learning
- Getting Started
- Contact Us
- Request Information
Student FAQs
The concept of distance education could sometimes feel daunting if you are unfamiliar with the online environment. You might ask: Will I be learning completely on my own? What is the online classroom like? How do I take an exam? Will this take more or less time than an on-campus course? These are a few of the common questions that students ask. If you don’t find an answer to your question, contact us.
Distance Education Course & Program Offerings, Start Dates and Quality
View the complete listing of distance education courses available at North Carolina A&T State University.
View the complete listing of distance education degree and certificate programs available at N.C. A&T.
- Distance Education Certificate Programs
- Distance Education Degree Programs
N.C. A&T Extended Campus: Online holds live virtual information sessions several times during the year. Find out the schedule for our information sessions.
- Retrieval of OneID from Account Information
- Validation Status in Aggie Access Online
- Verification of Receipt of Payment with the Treasurer's Office or 336-334-7721
- Verification of Registration of Course(s) through the Registrar's Office or 336-334-7595
- The Blackboard Support Center tab on the NCAT Canvas homepage, for the Knowledge Base for answers to commonly asked questions. Or please call 833-568-6168.
- The System Alerts tab on the NCAT Canvas homepage, for scheduled system maintenance and downtimes
No, student learning outcomes in distance education courses and programs are comparable to student learning outcomes in campus-based courses and programs.
Tuition and Fees
View our current distance education tuition and fee rates.
Distance education students who have been admitted to a degree-seeking program can apply for financial aid. For more information, visit the website for the Office of Financial Aid & Scholarships.
Effective Spring 2023, active-duty military personnel and their dependents who are distance education students at N.C. A&T State University will be charged the in-state tuition rate. Learn more about online education at N.C. A&T State University for members of the military.
A student is entitled to a refund when the account is overpaid and a credit balance is created. If a student enrolls in distance education courses and decides to withdraw and is due a refund, after submitting a request to be withdrawn to A&T Online, refunds are issued. For more information on the process and distribution procedure, click here.
Academic Advisor, Banner IDs and Pin Numbers
Academic Advisors are assigned by the department according to your program. Select your appropriate program level below.
- Distance Education Certificate Programs
- Distance Education Degree Programs
- Banner I.D. numbers replaced Social Security numbers as the student's University I.D. number. For more information about how to obtain your Banner ID, please contact the Office of the Registrar at (336) 334-7595. (Note: You will need a current A&T email address.)
- All A&T students are issued a six-digit PIN Number that they will use to access the student system (Aggie Access). Contact either your academic advisor or chairperson of your department to receive an Alternate PIN number. Please note that PIN numbers WILL NOT be issued from the Extended Campus, the Office of the Registrar, the Help Desk, or the Blackboard staff. For more information, please contact the Office of the Registrar at (336) 334-7595.
Registration and Withdrawal Processes
Yes, it can be done online and you can verify enrollment in a distance education course by viewing your schedule in Aggie Access Online. For more information, visit the directions for registration page.
Undergraduate students are allowed to enroll in a minimum of twelve (12) semester hours to be designated as full-time students. Graduate students are allowed to enroll in nine (9) hours to be designated as full-time students. We recommend that students consult with their advisors before enrolling in more than two (2) online courses per semester.
Freshmen who wish to enroll in distance education courses must have permission from their Academic Advisor or Department Chairperson.
For definitions and more information, please visit Prerequisite and Corequisite Checking.
Each term, distance education students must register by the specified registration deadline. Please consult the appropriate Academic Calendar for the specific registration deadline for your online course(s).
Please discuss your options with your instructor and your academic advisor first, because prior approval from them will be needed in order to complete the withdrawal process. The process for withdrawing from a distance education course(s) or the University can be found here.
Military Student Deployment Procedure
As soon as you know that you will be deployed, please immediately fax a copy of your orders to the Office of Veteran and Military Affairs at 336-256-2433 and email the following:
- Your instructor
- Your academic advisor
- The Office of Veteran and Military Affairs contacts
In the email, include your full name, Banner ID, course name and number. If you have not received acknowledgement within a week, please contact the Office of Veteran and Military Affairs at 336-398-8651.
Student Insurance Plan
Textbooks
Computer Recommendations
A list of computer recommendations needed to access a course through A&T Online can be found at this website.
Canvas and Course Access
To access Canvas, you must be registered for at least one course. The website for Canvas is https://ncat.instructure.com. Your login is your Aggie One ID. Your Aggie One ID username is the prefix of your Aggie email address. Your default password is the first 4 letters of your email username + the last 4 digits of your banner number + !NCAT!. Please refer to the example below.
For assistance, it would be good to hyperlink those offices if you want to keep that section and change Using Blackboard to using Canvas with the same link and phone number above
- Registrar Link https://www.ncat.edu/registrar/index.php
- ITS Link https://support.ncat.edu/
- Canvas Support Link and phone https://hub.ncat.edu/administration/its/ittd/canvas/students/index.php 833-568-6168
Access your online course by following these easy steps.
NCAT Active Directory Credentials (Aggie Google Mail)
Yes. Students are provided an NC A&T email account for official university communications. Students also use their OneID credentials to access university systems, including Canvas.
For assistance with your OneID account or password, visit the University's OneID support resources or contact the Aggie Service Desk at 336-334-7195 or itservicedesk@ncat.edu.
NC A&T student email is provided through Microsoft Outlook https://outlook.office.com/ . Students should use their university-issued email address and credentials to access their account.
For assistance accessing your account or resolving password issues, contact the IT Service Desk https://support.ncat.edu/ at 336-334-7195 or itservicedesk@ncat.edu.
Free Copy of Office 365
View complete instructions on how NC A&T students and faculty may obtain a free copy of Office 365.
Student Support Resources
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If you experience technical difficulties while taking an online course, the appropriate contact depends on the type of assistance you need:
- Canvas technical assistance: Visit the Canvas at A&T website for student Canvas resources and support. Canvas is NC A&T's learning management system.
- OneID, password, email, or other university technology issues: Contact the IT Service Desk https://support.ncat.edu/ at 336-334-7195 or itservicedesk@ncat.edu.
- Course content, assignments, grades, or course-specific questions: Contact your course instructor.
- General online student support: Contact A&T Online/Extended Campus for assistance identifying the appropriate university resource.
Online students at NC A&T have access to a variety of academic, technology, financial, and student support services. A&T Online/Extended Campus can also help online students identify and connect with appropriate university resources.
A&T Online Student Support
- Online Student Orientation: Resources designed to help students prepare for and succeed in the online learning environment.
- Online Learner Support Commons: A virtual Canvas resource designed to connect online students with information, resources, and support throughout their academic journey.
- Online Student Check-Ins: Opportunities for online students to connect with A&T Online and learn about resources that support their success.
- General Online Student Assistance: Extended Campus offers guidance and referrals for online students who need help identifying the appropriate university office or resource.
Technology and Canvas Support
- Canvas: Visit Canvas at A&T for Canvas resources and support. Beginning Fall 2026, course instruction is delivered through Canvas.
- Technology Support, OneID, passwords, and account assistance: Contact the IT Service Desk https://support.ncat.edu at 336-334-7195 or itservicedesk@ncat.edu.
Academic and University Services
Online students also have access to university services including:
- Admissions: Undergraduate Admissions https://www.ncat.edu/admissions/undergraduate/index.php and The Graduate College https://www.ncat.edu/admissions/graduate/index.php
- Academic Advising: Through the college or school that houses the student's academic program https://www.ncat.edu/provost/academic-affairs/center-for-academic-excellence/about-academic-coaching.php
- Registration: Office of the Registrar
- Financial Aid: Office of Financial Aid and Scholarships https://www.ncat.edu/admissions/financial-aid/index.php
- Tuition and Payments: Treasurer's Office https://hub.ncat.edu/administration/business-and-finance/comptroller/treasurers-office/index.php
- Textbooks: University Bookstore https://ncat.bncollege.com/
- Library Services: F.D. Bluford Library https://www.ncat.edu/library/
- Career Services: Office of Career Services https://www.ncat.edu/provost/career-services/index.php
- Veteran and Military Services: Office of Veteran and Military Affairs https://www.ncat.edu/campus-life/student-affairs/departments/veterans-and-military-affairs/index.php
- Transcripts: Office of the Registrar https://www.ncat.edu/registrar/student-info/transcript-requests.php
Grades and Transcript Requests
- NCAT Grading System – replace link to go to https://www.ncat.edu/provost/academic-affairs/center-for-academic-excellence/academic-expectations.php
- Graduate with Honors link - https://www.ncat.edu/provost/academic-affairs/center-for-academic-excellence/academic-expectations.php
Policies
- What are your graduation requirements link - https://www.ncat.edu/registrar/commencement/candidates-for-graduation.php
Grades and Transcript Requests for Distance Education Course(s)
All grades can be found using Aggie Access Online. Students must have their Banner ID Number and six-digit Personal Identification Number (PIN) that you received from your advisor.
The grading system for A&T Online courses and programs is the same system used for campus-based courses and programs. Visit NCAT Grading System for more information.
Discover more information on how to graduate with honors.
A student may appeal the final grade earned in a course. Information about the process can be found in the Undergraduate Bulletin or Graduate Catalog.
Official transcript requests of students' records should be addressed to the Office of the Registrar. Information regarding cost and request options, including online, are available.
Policies
You may find a copy of the Student Handbook by visiting this webpage.
North Carolina Agricultural and Technical State University is committed to a policy of academic honesty for all students. Examples of academic dishonesty and more information can be found here.
Please visit our FERPA website for more information.
A&T Online's policies relating to intellectual property and copyright are commensurate with the University's policies as outlined by Institutional Research.